Red Hat Certificate System automated enrollment or request not submitted, fails with error "Authentication Manager" not found.

Solution Verified - Updated -

Issue

A Red Hat Certificate System automatic enrollment may fail with a request not successfully submitted to the "End Entity" /EE service, with the following error in a web browser:

Sorry, your request is not submitted. The error code is "Authentication Manager <id> Not Found".

Where the id string in the error message is the name of the authentication manager used to automate certificate enrollment, for example, UserDirENrollment, for the "Directory-Authenticated User Dual-Use Certificate Enrollment" in the CA's "End Entity"/EE pages.

Environment

  • Red Hat Enterprise Linux Server release 5.8 (Tikanga)
  • Red Hat Certificate System version 8 with
pki-ca-8.1.1-1.el5pki
pki-common-8.1.3-2.el5pki
  • CA End Entity for automated enrollment

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content