Why does rhn-profile-sync fail for system registered on RHN Hosted Classic with an ISE (Internal Server Error)
Issue
When we are trying to register this machine to RHN with the rhn_register command, it registers the machine but it is unable to send the system profile.
Under output of rhn_register -vvv, we see the message :
There are are no entitlements associated with this hardware.
Also rhn-profile-sync fails with:
\# rhn-profile-sync Updating package profile... Updating hardware profile... An error has occurred: Internal Server Error See /var/log/up2date for more information
And /var/log/up2date shows errors such as this:
[Tue Feb 14 10:11:23 2012] up2date updateLoginInfo() login info [Tue Feb 14 10:11:23 2012] up2date logging into up2date server [Tue Feb 14 10:11:27 2012] up2date successfully retrieved authentication token from up2date server [Tue Feb 14 10:11:27 2012] up2date Updating package profile [Tue Feb 14 10:11:44 2012] up2date Traceback (most recent call last): File "/usr/sbin/rhn-profile-sync", line 56, incli.run() File "/usr/share/rhn/up2date_client/rhncli.py", line 74, in run sys.exit(self.main() or 0) File "/usr/sbin/rhn-profile-sync", line 47, in main rhnHardware.updateHardware() File "/usr/share/rhn/up2date_client/rhnHardware.py", line 12, in updateHardware hardwareList) File "/usr/lib64/python2.6/xmlrpclib.py", line 1199, in \__call\__ return self.__send(self.__name, args) File "/usr/share/rhn/up2date_client/rpcServer.py", line 39, in _request1 ret = self._request(methodname, params) File "/usr/lib/python2.6/site-packages/rhn/rpclib.py", line 387, in _request raise pe :
Environment
HP ProLiant BL685c G7
Any hardware which has lot of flags mentioned under /proc/cpuinfo
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