Cannot use yum command and subscription-manager shows the status as "False" in "Active:" row

Solution Verified - Updated -

Environment

  • Red Hat Enterprise Linux 6
  • Subscription Manager
  • Red Hat Satellite 6.x

Issue

  • Cannot use yum command.
  • Cannot list all the repository assigned to the client.
  • subscription-manager list --consumed shows the subscription status as "False" in "Active:" row:
# subscription-manager list --consumed
+-------------------------------------------+
   Consumed Subscriptions
+-------------------------------------------+
Subscription Name: Red Hat Enterprise Linux Server, Standard (1-2 sockets) (Up to 1 guest) (L3-only)
Provides:          Oracle Java (for RHEL Server)
                   Red Hat Software Collections Beta (for RHEL Server)
                   Red Hat Enterprise Linux Server
                   Red Hat Beta
SKU:               RH0********
Contract:          10******
Account:           5******
Serial:            35*****************
Pool ID:           8a******************************
Active:            False
Quantity Used:     1
Service Level:     STANDARD
Service Type:      L3
Status Details:
Starts:            05/01/2014
Ends:              05/01/2015
System Type:       Physical

Resolution

  • Configure the ntpd and synchronize with standard time, or adjust the system time correctly.

Root Cause

  • In a certain case, adjustment the system time will recover from this behavior.

This solution is part of Red Hat’s fast-track publication program, providing a huge library of solutions that Red Hat engineers have created while supporting our customers. To give you the knowledge you need the instant it becomes available, these articles may be presented in a raw and unedited form.

Comments