"Monitoring" tab is missing on freshly installed Red Hat Satellite 5 Web-Ui

Solution Verified - Updated -

Environment

  • Red Hat Satellite 5.x
  • Monitoring

Issue

  • Monitoring tab is missing on freshly installed Red Hat Satellite 5 server Web-Ui

Resolution

For Red Hat Satellite v5.8:
Monitoring is deprecated as of Satellite 5.8 and 6.x. Please see related Solution to remove the extraneous packages: "Red Hat Satellite 5.8 and extraneous Monitoring packages"

For Red Hat Satellite v5.7 and earlier:
- If Monitoring functionality is needed on satellite server get a Red Hat Smart Management with Monitoring Add-on Subscription .
- This subscription provides a necessary Monitoring entitlements.
- Once Red Hat Smart Management Add-on Subscription is active in your account get a new Satellite Certificate and activate the same on the Satellite 5 server.
- For more information on this Add-on Subscription refer:Red Hat Smart Management

Root Cause

  • The Satellite Certificate was missing Monitoring entitlement.

Diagnostic Steps

  • Check the satellite's servers current certificate to confirm whether their are any Monitoring entitlements or not.
  <rhn-cert-field name="issued">2013-02-18 05:09:48</rhn-cert-field>
  <rhn-cert-field name="expires">2014-02-12 00:00:00</rhn-cert-field>
  <rhn-cert-field name="slots">1</rhn-cert-field>
  <rhn-cert-field name="monitoring-slots">0</rhn-cert-field>         <===== no Monitoring entitlement

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