rhel7: subscription-manager-1.10.13-1.el7: httpslib.py:73:connect:timeout: timed out

Solution Unverified - Updated -

Issue

abrt_version:   2.1.11
cmdline:        /usr/bin/python -S /usr/bin/rhsm-debug system --no-archive --destination /var/tmp/abrt/Python-2014-02-13-11:44:39-23941/sosreport-systemname-20140213114447/sos_commands/yum
executable:     /usr/bin/rhsm-debug
kernel:         3.10.0-84.el7.x86_64.debug
last_occurrence: 1392288279
pid:            24850
pkg_arch:       x86_64
pkg_epoch:      0
pkg_name:       subscription-manager
pkg_release:    1.el7
pkg_version:    1.10.13
runlevel:       N 5
sosreport-systemname-20140213114808.tar.xz.md5: f5c205e640046c5b691a1893d6428258
time:           Thu 13 Feb 2014 11:48:00 AM CET
uid:            0
ureports_counter: 1
username:       root

sosreport-systemname-20140213114808.tar.xz: Binary file, 1501552 bytes

backtrace:
:httpslib.py:73:connect:timeout: timed out
:
:Traceback (most recent call last):
:  File "/usr/bin/rhsm-debug", line 66, in <module>
:    sys.exit(abs(main() or 0))
:  File "/usr/bin/rhsm-debug", line 61, in main
:    return RhsmDebugCLI().main()
:  File "/usr/share/rhsm/subscription_manager/cli.py", line 160, in main
:    return cmd.main()
:  File "/usr/share/rhsm/subscription_manager/managercli.py", line 415, in main
:    self.log_server_version()
:  File "/usr/share/rhsm/subscription_manager/managercli.py", line 298, in log_server_version
:    self.server_versions = get_server_versions(self.no_auth_cp, exception_on_timeout=True)
:  File "/usr/share/rhsm/subscription_manager/utils.py", line 202, in get_server_versions
:    if cp.supports_resource("status"):
:  File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 700, in supports_resource
:    self._load_supported_resources()
:  File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 687, in _load_supported_resources
:    resources_list = self.conn.request_get("/")
:  File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 554, in request_get
:    return self._request("GET", method)
:  File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 457, in _request
:    conn.request(request_type, handler, body=body, headers=headers)
:  File "/usr/lib64/python2.7/httplib.py", line 973, in request
:    self._send_request(method, url, body, headers)
:  File "/usr/lib64/python2.7/httplib.py", line 1007, in _send_request
:    self.endheaders(body)
:  File "/usr/lib64/python2.7/httplib.py", line 969, in endheaders
:    self._send_output(message_body)
:  File "/usr/lib64/python2.7/httplib.py", line 829, in _send_output
:    self.send(msg)
:  File "/usr/lib64/python2.7/httplib.py", line 791, in send
:    self.connect()
:  File "/usr/lib64/python2.7/site-packages/M2Crypto/httpslib.py", line 73, in connect
:    raise error
:timeout: timed out
:
:Local variables in innermost frame:
:e: timeout('timed out',)
:family: 2
:self: <M2Crypto.httpslib.HTTPSConnection instance at 0x17d3ab8>
:sock: <M2Crypto.SSL.Connection.Connection instance at 0x17d3c68>
:error: timeout('timed out',)
:_: ('209.132.183.49', 443)
[...]
:
: Running plugins. Please wait ...
:
:[0D]  Running 1/18: anaconda...        [0D]  Running 2/18: boot...        [0D]  Running 3/18: devicemapper...        [0D]  Running 4/18: filesys...        [0D]  Running 5/18: general...        [0D]  Running 6/18: hardware...        [0D]  Running 7/18: kernel...        [0D]  Running 8/18: libraries...        [0D]  Running 9/18: memory...        [0D]  Running 10/18: networking...        [0D]  Running 11/18: nfsserver...        [0D]  Running 12/18: pam...        [0D]  Running 13/18: process...        [0D]  Running 14/18: rpm...        [0D]  Running 15/18: ssh...        [0D]  Running 16/18: startup...        [0D]  Running 17/18: x11...        [0D]  Running 18/18: yum...        yum
:Traceback (most recent call last):
:  File "/usr/lib/python2.7/site-packages/sos/sosreport.py", line 974, in collect
:    plug.collect()
:  File "/usr/lib/python2.7/site-packages/sos/plugins/__init__.py", line 608, in collect
:    root_symlink, timeout)
:  File "/usr/lib/python2.7/site-packages/sos/plugins/__init__.py", line 553, in get_cmd_output_now
:    status, shout, runtime = self.get_command_output(exe, timeout=timeout)
:  File "/usr/lib/python2.7/site-packages/sos/plugins/__init__.py", line 480, in get_command_output
:    (status, output, runtime) = sos_get_command_output(prog, timeout)
:  File "/usr/lib/python2.7/site-packages/sos/utilities.py", line 163, in sos_get_command_output
:    stdout, stderr = p.communicate()
:  File "/usr/lib64/python2.7/subprocess.py", line 798, in communicate
:    stdout = _eintr_retry_call(self.stdout.read)
:  File "/usr/lib64/python2.7/subprocess.py", line 478, in _eintr_retry_call
:    return func(*args)
:  File "/usr/lib/python2.7/site-packages/sos/sosreport.py", line 621, in exit_handler
:    self._exit()
:  File "/usr/lib/python2.7/site-packages/sos/sosreport.py", line 616, in _exit
:    raise SystemExit()
:SystemExit

Environment

  • Red Hat Enterprise Linux (RHEL) 7.0
  • subscription-manager

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content