System registration with Red Hat Customer Portal fails with error "rhsm cannot connect to Red Hat Subscription Management: error: Couldn't find Organization XXXXX"

Solution Verified - Updated -

Issue

  • System registration with Red Hat Customer Portal fails with below error:

    # rhc connect --activation-key XXXXXXXX --organization XXXXXXXX
Error rhsm cannot connect to Red Hat Subscription Management: error: couldn't find organization 'XXXXXXXX'

Environment

  • Red Hat Enterprise Linux
  • Red Hat Subscription Manager (RHSM)
  • Red Hat Hybrid Cloud Console

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content