AAP 2.5 RPM-based installation fails for TASK Get the controller version
Issue
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While installing RPM based AAP 2.5,
setup.shfails with below error:TASK [ansible.automation_platform_installer.automationcontroller : Get the controller version] *** fatal: [controller.example.com]: FAILED! => { "changed": true, "cmd": "awx-manage version", "delta": "0:00:00.253393", "end": "2025-05-12 09:55:05.614610", "msg": "non-zero return code", "rc": 1, "start": "2025-05-12 09:55:05.361217", "stderr": "Traceback (most recent call last): File \"/bin/awx-manage\", line 8, in <module> sys.exit(manage()) ^^^^^^^^ File \"/var/lib/awx/venv/awx/lib64/python3.11/site-packages/awx/__init__.py\", line 153, in manage prepare_env() File \"/var/lib/awx/venv/awx/lib64/python3.11/site-packages/awx/__init__.py\", line 108, in prepare_env if not settings.DEBUG: # pragma: no cover ^^^^^^^^^^^^^^ File \"/var/lib/awx/venv/awx/lib64/python3.11/site-packages/django/conf/__init__.py\", line 102, in __getattr__ self._setup(name) File \"/var/lib/awx/venv/awx/lib64/python3.11/site-packages/django/conf/__init__.py\", line 89, in _setup self._wrapped = Settings(settings_module) ^^^^^^^^^^^^^^^^^^^^^^^^^ File \"/var/lib/awx/venv/awx/lib64/python3.11/site-packages/django/conf/__init__.py\", line 217, in __init__ mod = importlib.import_module(self.SETTINGS_MODULE) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File \"/usr/lib64/python3.11/importlib/__init__.py\", line 126, in import_module return _bootstrap._gcd_import(name[level:], package, level) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File \"<frozen importlib._bootstrap>\", line 1204, in _gcd_import File \"<frozen importlib._bootstrap>\", line 1176, in _find_and_load File \"<frozen importlib._bootstrap>\", line 1147, in _find_and_load_unlocked File \"<frozen importlib._bootstrap>\", line 690, in _load_unlocked File \"<frozen importlib._bootstrap_external>\", line 940, in exec_module File \"<frozen importlib._bootstrap>\", line 241, in _call_with_frames_removed File \"/var/lib/awx/venv/awx/lib64/python3.11/site-packages/awx/settings/__init__.py\", line 5, in <module> from ansible_base.lib.dynamic_config import ( File \"/var/lib/awx/venv/awx/lib64/python3.11/site-packages/ansible_base/lib/dynamic_config/__init__.py\", line 1, in <module> from .dynaconf_helpers import ( File \"/var/lib/awx/venv/awx/lib64/python3.11/site-packages/ansible_base/lib/dynamic_config/dynaconf_helpers.py\", line 19, in <module> from ansible_base.lib.dynamic_config.settings_logic import get_mergeable_dab_settings File \"/var/lib/awx/venv/awx/lib64/python3.11/site-packages/ansible_base/lib/dynamic_config/settings_logic.py\", line 4, in <module> from ansible_base.lib.cache.fallback_cache import FALLBACK_CACHE, PRIMARY_CACHE File \"/var/lib/awx/venv/awx/lib64/python3.11/site-packages/ansible_base/lib/cache/fallback_cache.py\", line 12, in <module> from ansible_base.lib.utils.settings import get_setting File \"/var/lib/awx/venv/awx/lib64/python3.11/site-packages/ansible_base/lib/utils/settings.py\", line 8, in <module> from ansible_base.lib.utils.validation import to_python_boolean File \"/var/lib/awx/venv/awx/lib64/python3.11/site-packages/ansible_base/lib/utils/validation.py\", line 7, in <module> from cryptography.exceptions import InvalidSignature File \"/var/lib/awx/venv/awx/lib64/python3.11/site-packages/cryptography/exceptions.py\", line 9, in <module> from cryptography.hazmat.bindings._rust import exceptions as rust_exceptions ImportError: /var/lib/awx/venv/awx/lib64/python3.11/site-packages/cryptography/hazmat/bindings/_rust.abi3.so: failed to map segment from shared object",
Environment
- Red Hat Ansible Automation Platform 2.5
- Red Hat Enterprise Linux
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