System not reporting data to Red Hat Lightspeed (Insights)

Solution Verified - Updated -

Issue

  • A system is active in the inventory of Red Hat Lightspeed (Insights), but is not reporting data from insights-client.
  • A system has been registered with insights-client in the past, but no recent data has been provided by it.

In order to provide analytics such as recommendations, Red Hat Lightspeed (Insights) requires the insights-client to remain enabled on active systems.

Environment

  • Red Hat Lightspeed (Insights)
  • Red Hat Enterprise Linux

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