virt-who service fails with error [Errno -2] Name or service not known

Solution Verified - Updated -

Issue

  • virt-who service is not able to report the host-guests mapping to the customer portal and fails with below error:-

    2023-03-28 11:15:08,785 [ERROR] @virt.py:521 - Thread 'vmware' fails with error: HTTPSConnectionPool(host='Vcenter', port=443): Max retries exceeded with url: /sdk (Caused by
    NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7fbc0108c580>: Failed to establish a new connection: [Errno -2] Name or service not known'))
    

Environment

  • Red Hat Enterprise Linux
  • Red Hat Subscription Management(RHSM)
  • Red Hat Customer Portal
  • VMware (ESX/ESXi) Hypervisors

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