telemeter-client containers showing TelemeterClientFailures Warnings reporting "gateway server reported unexpected error code: 503:"

Solution In Progress - Updated -

Issue

  • TelemeterClientFailures Warning alerts noticed in multiple RHOCP 4.12.z & 4.13.z clusters.

    [
    {
      "labels": {
        "alertname": "TelemeterClientFailures",
        "namespace": "openshift-monitoring",
        "severity": "warning"
      },
      "annotations": {
        "description": "The telemeter client in namespace openshift-monitoring fails 900m of the requests to the telemeter service.\nCheck the logs of the telemeter-client pod with the following command:\noc logs -n openshift-monitoring deployment.apps/telemeter-client -c telemeter-client\nIf the telemeter client fails to authenticate with the telemeter service, make sure that the global pull secret is up to date, see https://docs.openshift.com/container-platform/latest/openshift_images/managing_images/using-image-pull-secrets.html#images-update-global-pull-secret_using-image-pull-secrets for more details.",
        "summary": "Telemeter client fails to send metrics"
      },
      "state": "firing",
      "activeAt": "2024-05-04T22:26:31.062424207Z",
      "value": "9e-01"
    }
    ]
    

Environment

  • Red Hat OpenShift Container Platform (RHOCP)
    • 4.x

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