The hammer ping fails with 500 Internal Server Error for pulp3 service in Red Hat Satellite 6

Solution Verified - Updated -

Issue

  • The hammer ping on Red Hat Satellite 6 fails with below error:

    pulp3:
       Status:          FAIL
       Server Response: Message: 500 Internal Server Error
    pulp3_content:
       Status:          FAIL
       Server Response: Message: 500 Internal Server Error
    
  • Executing satellite-installer command fails with below error in /var/log/foreman-installer/satellite.log for pulpcore-manager migrate step:

    [ERROR ] [configure] 'pulpcore-manager migrate --noinput' returned 1 instead of one of [0]
    [ERROR ] [configure] /Stage[main]/Pulpcore::Database/Pulpcore::Admin[migrate --noinput]/Exec[pulpcore-manager migrate --noinput]/returns: change from 'notrun' to ['0'] failed: 'pulpcore-manager migrate --noinput' returned 1 instead of one of [0]
    

Environment

  • Red Hat Satellite 6
  • Red Hat Enterprise Linux 7

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