IPA WebGUI login for AD users fails with "The password or username you entered is incorrect"

Solution Verified - Updated -

Issue

  • IPA WebGUI login fails with "The password or username you entered is incorrect" while giving correct username and password
  • After upgrading IPA, AD users are not able to login through IPA WebGUI
  • IPA error_log reports "ipa: INFO: 401 Unauthorized: kinit: Error constructing AP-REQ armor: Server krbtgt/DOMAIN.COM not found in Kerberos database while getting initial credentials"

Environment

  • Red Hat Identity Management
  • Red Hat Enterprise Linux 8

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