RH-SSO pods keep restarting due to the LDAP errors

Solution Verified - Updated -

Issue

  • RH-SSO pods keep restarting due to failure on the liveness and readiness probe.

  • SSO pod logs show Connection timed outerror when connecting to external resources (DB and LDAP).

    Caused by: javax.naming.CommunicationException:10.x.x.x:3268 [Root exception is java.net.ConnectException: Connection timed out 
(Connectiontimed out)].

Environment

  • Red Hat OpenShift Container Platform (RHOCP)
    • 4
  • Red Hat Single Sign-On (RHSSO)
    • 7.6.3

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