Receiving error Cluster with subscription ID undefined was not found on OpenShift Cluster Manager

Solution Verified - Updated -

Issue

  • Unable to find cluster in Red Hat Hybrid Cloud Console
  • Unable to register OpenShift cluster on Red Hat Hybrid Cloud Console
  • When trying to register cluster on Openshift Cluster Manager, receiving the below error:

    Cluster with subscription ID undefined was not found, it might have been deleted or you don't have permission to see it.
    ACCT-MGMT-11: Account with ID XXXXXXXXXXXXXXXXXXXXXXXX denied access to perform get on Subscription with HTTP call GET /api/accounts_mgmt/v1/subscriptions/undefined
    

Environment

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