Cluster setting configuration page is not responding in openshift cluster

Solution Verified - Updated -

Environment

  • Azure Red Hat OpenShift
    • 4.x
  • OpenShift Container platform
    • 4.x

Issue

  • Trying to retrieve the cluster configuration setting in web console through the cluster administrator user, getting page loading issue and page loading process never ending.

Resolution

  • Red Hat identified this issue as a bugOCPBUGS-14668 and delivered fixed in the 4.14 release.
  • This issue also reported in 4.11.x and 4.13.x version for which the fix is in the pipeline.

Root Cause

  • There is an issue with openshift-serverless operator. This issue arises due to openshift-serverless operator installation. The issue persists even after the operator is uninstalled.

Diagnostic Steps

This issue can be detected using below steps:

  1. Login to web console through the cluster administrator user and check cluster configuration:
    Login to cluster web console> Administrator perspective > Administration > Cluster Setting> Configuration
    You will face page loading issue and It will be never ending process.

  2. Check the openshift-serverless operator is installed or not.

$ oc get csv

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