Ansible Automation Platform 2.1, jobs are hanging and failing with error "Task was marked as running but was not present in the job queue, so it has been marked as failed"

Solution Verified - Updated -

Issue

  • Ansible Automation Platform 2.1, jobs are hanging, failing with error "Task was marked as running but was not present in the job queue, so it has been marked as failed". The following error can be seen in tower.log.

    2023-02-08 05:00:24,992 ERROR    [-] awx.main.commands.run_callback_receiver Database Error Saving Job Event
    Traceback (most recent call last):
      File "/var/lib/awx/venv/awx/lib64/python3.8/site-packages/django/db/backends/utils.py", line 84, in _execute
    return self.cursor.execute(sql, params)
    psycopg2.errors.CheckViolation: no partition of relation "main_jobevent" found for row
    DETAIL:  Partition key of the failing row contains (job_created) = (2023-02-08 05:00:07.808235+00).
    

Environment

  • Ansible Automation Platform ≤ 2.1.2

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