API User Ids are not Synchronized with 3scale

Solution Verified - Updated -

Issue

  • User Ids stopped synchronizing
  • New users not able to authenticate with an API
  • Zync logs show error:

     AuthenticationError: SSL_connect returned=1 errno=0 state=error: certificate verify failed (self signed certificate in certificate chain)
    

Environment

  • Red Hat 3scale API Management (3scale) 2
  • Red Hat Single Sign-On (RH-SSO) 7
  • OpenId Connect v2 (OIDC) authentication
  • Using RH-SSO as an OIDC provider for 3scale APIs
  • After updating a certificate or during initial setup.

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