Getting "Error occurred while starting Katello::CandlepinEventListener"

Solution In Progress - Updated -

Issue

  • Hammer ping shows candlepin_event failed to start.
candlepin_events:
    Status:          FAIL
    message:         Not running
  • Found the following error in /var/log/foreman/production.log:
[E|app|xxxxxxxx] Error occurred while starting Katello::CandlepinEventListener
[E|app|xxxxxxxx] Neither PUB key nor PRIV key: header too long
[E|app|xxxxxxxx] /opt/theforeman/tfm/root/usr/share/gems/gems/stomp-1.4.9/lib/connection/netio.rb:409:in `initialize'

Environment

  • Red Hat Satellite 6.11 and later

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content