prunsrv.exe crashes on JBoss EAP service shutdown due to Windows shutdown with Exception code: 0xc0000005

Issue

• If Windows Server 2016 is shut down with running JBossEAP7 service, the following Error message is recorded in the Event Viewer.

Faulting application name: prunsrv.exe, version: 1.0.15.0, time stamp: 0x587cca1e
Faulting module name: ntdll.dll, version: 10.0.14393.5427, time stamp: 0x633688f6
Exception code: 0xc0000005
Fault offset: 0x0000000000046144
Faulting process id: 0x1374
Faulting application start time: 0x01d9710bb6b75aed
Faulting application path: C:\opt\jbcs-jsvc-1.0\sbin\prunsrv.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 83c18068-1b41-4644-bfe0-0f46b3d1a2f3
Faulting package full name:
Faulting package-relative application ID:

• This error does not occur if JBoss is stopped by net stop JBossEAP7 command without OS shutdown.
• prunsrv.exe crashes, but no actual issue is found. JBoss EAP shutdown has been completed successfully without ERROR messages in server.log.