Unable to download software updates

Solution Verified - Updated -

Issue

  • While downloading software updates through GNOME software getting error message: multiple matches of kernel-core;5.14.0-162.22.2.el9_1;x86_64;rhel-9-for-x86_64-baseos-rpms

  • Unable to download software updates using GNOME software due to multiple matches of kernel-cores:

    Mar 28 06:01:13 journal[13447]:not handling error failed for action refine: failed to get update details for   
    sos;4.5.0-1.el9;noarch;rhel-9-for-x86_64-baseos-rpms: Multiple matches of kernel  
    core;5.14.0-162.22.2.el9_1;x86_64;rhel-9-for-x86_64-baseos-rpms
    Mar 28 06:01:13 journal[13447]: not handling error failed for action refine: failed to get update details for  
    sos;4.5.0-1.el9;noarch;rhel-9-for-x86_64-baseos-rpms: Multiple matches of kernel- 
    core;5.14.0-162.22.2.el9_1;x86_64;rhel-9-for-x86_64-baseos-rpms
    Mar 28 06:01:13 journal[13447]: not handling error failed for action refine: failed to get update details for    
    sos;4.5.0-1.el9;noarch;rhel-9-for-x86_64-baseos-rpms: Multiple matches of kernel- 
    core;5.14.0-162.22.2.el9_1;x86_64;rhel-9-for-x86_64-baseos-rpms
    

Environment

  • Red Hat Enterprise Linux 8
  • Red Hat Enterprise Linux 9
  • GNOME

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