Machines are stuck in Provisioned and Deleting state while scaling up/down in RHOCP 4.

Solution Verified - Updated -

Issue

  • Why MachineSets are not in available state?

  • Machine-api-controller logs has the following error message.

    failed to create scope for machine: failed to create vSphere session: unable to login to vCenter: 
ServerFaultCode: Cannot complete login due to an incorrect user name or password." "name"="ocp4-xxx-yyy-dkhfk" 
"namespace="openshift-machine-api"".
  • Why machines are getting stuck even after providing correct Credentials?

Environment

  • Red Hat Openshift Container Platform(RHOCP)
    • 4
  • VMware Vsphere

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