Resolution:AD user cannot log in RHEL 8.6- Error: No KCM server found

Solution Verified - Updated -

Issue

  1. When server was RHEL 7.9 AD users could log in. Once server was upgraded to RHEL 8.6 AD users no longer can login.

  2. This error is observed in /var/log/sssd/krb5_child.log:

(2023-03-17 18:29:58): [krb5_child[2276]] [create_ccache] (0x0020): [RID#18] 1001: [-1750600181][No KCM server found]
********************** PREVIOUS MESSAGE WAS TRIGGERED BY THE FOLLOWING BACKTRACE:
   *  (2023-03-17 18:29:58): [krb5_child[2276]] [get_and_save_tgt] (0x2000): [RID#18] Running as [1840638513][1840600513].
   *  (2023-03-17 18:29:58): [krb5_child[2276]] [sss_get_ccache_name_for_principal] (0x4000): [RID#18] Location: [KCM:]
   *  (2023-03-17 18:29:58): [krb5_child[2276]] [sss_get_ccache_name_for_principal] (0x2000): [RID#18] krb5_cc_cache_match failed: [-1750600181][No KCM server found]
   *  (2023-03-17 18:29:58): [krb5_child[2276]] [create_ccache] (0x0020): [RID#18] 1001: [-1750600181][No KCM server found]

Environment

  • Red Hat Enterprise Linux integrates directly with Active Directory
  • Upgraded from RHEL 7.9 to RHEL 8.6

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