insights-client fails with error Conf status: 500 Internal Server Error: the server was unable to finish the request.
Issue
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insights-client upload is failing with the below error on client connected to satellite:
# insights-client Unable to fetch egg url. Defaulting to /release ERROR: Could not download dynamic configuration Debug Info: Conf status: 500 Debug Info: Conf message: { "error": {"message":"Internal Server Error: the server was unable to finish the request. This may be caused by unavailability of some required service, incorrect API call or a server-side bug. There may be more information in the server's logs."} } This machine has not yet been registered. Use --register to register this machine.
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Insights inventory upload in satellite is failing with the below error:-
ERF50-1206 [Foreman::WrappedException]: Unable to authenticate using rh_cloud_token setting ([RestClient::Exceptions::OpenTimeout]: Timed out connecting to server)
Environment
- Red Hat Insights
- Red Hat Enterprise Linux
- Red Hat Satellite 6.x
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