leapp preupgrade command fails with this error: /etc/leapp/files/unsupported_driver_names.json is invalid

Solution Verified - Updated -

Issue

  • During in-place upgrade in a Satellite client or offline system, leapp preupgrade command fails with the error below:

    Summary:
    Details: Could not fetch unsupported_driver_names.json from https://cert.cloud.redhat.com/api/pes/unsupported_driver_names.json (unreachable address).
    Hint: Read documentation at: https://access.redhat.com/articles/3664871 for more information about how to retrieve the file.
    
  • Following message is found in /var/log/leapp/leapp-report.txt

    Risk Factor: high
    Title: Data file /etc/leapp/files/unsupported_driver_names.json is invalid or could not be retrieved.
    Summary: {"details": "Could not fetch unsupported_driver_names.json from https://cert.cloud.redhat.com/api/pes/unsupported_driver_names.json (unreachable address).", "hint": "Read documentation at: https://access.redhat.com/articles/3664871 for more information about how to retrieve the file."}
    
  • Updated metadata file leapp-dataXX.tar.gz is already downloaded from Leapp utility metadata in-place upgrades of RHEL for disconnected upgrades and is extracted to /etc/leapp/files.

Environment

  • Red Hat Enterprise Linux 7
  • Red Hat Enterprise Linux 8
  • leapp

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