Authenticating as an user using open-vm-tools fails with message "Username and password mismatch"

Solution In Progress - Updated -

Issue

  • When invoking a guest action through open-vm-tools, an error like this is logged:

    VGAuth[1160]: vmtoolsd: Username and password mismatch for 'username'.
    

Environment

  • VMware hypervisor
  • VM Red Hat Enteprise Linux (RHEL) 8.5
  • open-vm-tools-11.2.5-2.el8.x86_64

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