Updated OCP to 4.9 without Updating 3scale to at least 2.11 and now we're in a non-working installation

Solution Verified - Updated -

Issue

We recently updated the OpenShift cluster to version 4.9, without reading the 3scale release notes first. So I missed the advice, to upgrade 3scale to 2.11 before the cluster upgrade.

Now 3scale is no longer working as the sphinx, sidekiq and APIcast pods stay on init:0/1, and system-app is at CreateContainerError.

My 3scale installation is operator-based with automatic update approval.

The 3scale operator update channel cannot be changed as usual. I edited the subscription to change the channel to 2.11, but this has no effect on the installed operator version of 0.7.0.

Is there any possibility to restore my 3scale instance?

Environment

  • Red Hat 3scale API Management

    • 2.10 On-Premises (and older)
  • Openshift Container Platform 4.9

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