RHV sos-collector unable to open SSH session to hosts and timeout expires while trying to connect

Solution Verified - Updated -

Issue

  • Generating a sos-collector in a RHV environment fails to generate logs for hosts and timeouts are displayed in the console output.

    rhvh1.example.org  : Unable to open SSH session: Timeout expires while trying to connect
    
  • Connecting to the hosts manually through SSH is successful.

Environment

  • Red Hat Virtualization (RHV) 4.3
  • Red Hat Hyperconverged Infrastructure for Virtualization 1.7

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