The "hammer ping" command shows pulp and pulp_auth as failed even after upgrading to Red Hat Satellite 6.10

Issue

• During the upgradation to Red Hat Satellite 6.10, even if the satellite-installer was executed successfully,

  • The post-upgradation steps performed by satellite-maintain detects an unexpected failure at the server-ping step :

    Running Checks after upgrading to Satellite 6.10
    ================================================================================
    Clean old Kernel and initramfs files from tftp-boot:                  [OK]
    \--------------------------------------------------------------------------------
    Check number of fact names in database:                               [OK]
    \--------------------------------------------------------------------------------
    Check whether all services are running:                               [OK]
    \--------------------------------------------------------------------------------
    Check whether all services are running using the ping call:           [FAIL]
    Some components are failing: pulp, pulp_auth
    

  • Manual execution of the hammer ping command shows something similar at the end of the output while all applicable components are showing ok status :

    # hammer ping
    ..
    ..
    2 more service(s) failed, but not shown:
    pulp, pulp_auth