Why Does a Job Fail with `Error: Error initializing source` in Ansible Automation Platform 2.X?

Solution Verified - Updated -

Issue

  • When I launched a job, it failed with the below error.

    • Unauthorized

      Error: Error initializing source docker://registry.redhat.io/ansible-automation-platform-20-early-access/ee-supported-rhel8:2.0.0: unable to retrieve auth token: invalid username/password: unauthorized: Please login to the Red Hat Registry using your Customer Portal credentials. Further instructions can be found here: https://access.redhat.com/RegistryAuthentication
      
    • i/o timeout

      Error: Error initializing source docker://registry.redhat.io/ansible-automation-platform-20-early-access/ee-supported-rhel8:2.0.1: error pinging docker registry registry.redhat.io: Get "https://registry.redhat.io/v2/": dial tcp XXX.XXX.XXX.XXX:443: i/o timeout
      

Environment

  • Ansible Automation Platform 2.X

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