The kernel crashes due to hard lockups. A possible hardware issue preventing the CPUs from executing properly or updating times.

Solution Verified - Updated -

Issue

  • The kernel crashes due to hard lockups. A possible hardware issue preventing the CPUs from executing properly or updating times.
crash> log | grep -e LOCKUP -e Kernel\ panic
[18360.633958] NMI watchdog: Watchdog detected hard LOCKUP on cpu 135
[18360.633968] NMI watchdog: Watchdog detected hard LOCKUP on cpu 232
[18360.633998] NMI watchdog: Watchdog detected hard LOCKUP on cpu 323
[18360.634001] NMI watchdog: Watchdog detected hard LOCKUP on cpu 265
[18360.634004] NMI watchdog: Watchdog detected hard LOCKUP on cpu 229
[18360.634008] NMI watchdog: Watchdog detected hard LOCKUP on cpu 106
[18360.634012] NMI watchdog: Watchdog detected hard LOCKUP on cpu 140
[18360.634016] NMI watchdog: Watchdog detected hard LOCKUP on cpu 316
[18360.634020] NMI watchdog: Watchdog detected hard LOCKUP on cpu 219
[18360.634024] NMI watchdog: Watchdog detected hard LOCKUP on cpu 325
     ...
[18360.634228] NMI watchdog: Watchdog detected hard LOCKUP on cpu 257
[18360.634232] NMI watchdog: Watchdog detected hard LOCKUP on cpu 252
[18360.634239] NMI watchdog: Watchdog detected hard LOCKUP on cpu 144
[18360.634246] NMI watchdog: Watchdog detected hard LOCKUP on cpu 183
[18360.634249] NMI watchdog: Watchdog detected hard LOCKUP on cpu 190
[18360.634253] NMI watchdog: Watchdog detected hard LOCKUP on cpu 314
[18360.634256] NMI watchdog: Watchdog detected hard LOCKUP on cpu 197
[18360.634259] NMI watchdog: Watchdog detected hard LOCKUP on cpu 124
[18360.634261] NMI watchdog: Watchdog detected hard LOCKUP on cpu 319
[18360.634264] NMI watchdog: Watchdog detected hard LOCKUP on cpu 151
[18360.650683] Kernel panic - not syncing: Hard LOCKUP

Environment

  • Red Hat Enterprise Linux 7.9 (kernel-3.10.0-1160.24.1.el7)
  • Huawei RH8100 V3
  • Intel(R) Xeon(R) CPU E7-8880 v4

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content