Storage cluster operator is degraded due to issue with VSphereProblemDetectorController in RHOCP 4

Solution Unverified - Updated -

Issue

  • Cluster upgrades between RHOCP versions stuck due to unhealthy and Degraded storage operator.
  • The storage operator is Degraded due to VSphereCSIDriverOperatorCR_VMwareVSphereController_SyncError
  • The error is focused on vSphere Problem Detector Operator
NAME                                      VERSION  AVAILABLE  PROGRESSING  DEGRADED  SINCE
storage                                    4.y.z    True       False        True      10d
================================================================================================
status:
  conditions:
  - lastTransitionTime: '2021-03-21T07:18:25Z'
    message: 'VSphereProblemDetectorControllerDegraded: failed to connect to test.vcenter.local:
      ServerFaultCode: Cannot complete login due to an incorrect user name or password.'
    reason: VSphereProblemDetectorController_SyncError
    status: 'True'
    type: Degraded

Environment

  • Red Hat OpenShift Container Platform (RHOCP)
    • 4

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