ERRATA status shows warning messages in the All Hosts page but zero installable updates in the Content Hosts display.

Solution Verified - Updated -

Environment

  • Red Hat Satellite 6

Issue

  • Discrepancy between Content Hosts and All Hosts display for the ERRATA updates status.
  • Shows warning messages in the All Hosts for the ERRATA status as Security errata applicable

Resolution

  • Firstly confirm that the host is connected with the Default Organization View Library Environment or any Content-view.

    Satellite GUI >> Hosts >> Content Hosts >> Select Host >> `Content View`
Satellite GUI >> Hosts >> Content Hosts >> Select Host >> `Lifecycle Environment`

  • If the host is connected with any Content-View , then check the latest publish + promote version in the content-view.

    Satellite GUI >> Content >> Content-View >> Select CV >> Version

  • If the content-view is not recently publish + promote, then the latest available ERRATA is not yet available for the clients. Hence we need
    to publish + promote a new version in the content-view to add the latest ERRATA updates.

    Satellite GUI >> Content >> Content-views >> Select CV >> Publish a new version
Satellite GUI >> Content >> Content-views >> Select CV >> Promote to `Lifecycle Environment`

  • This is an expected result as new ERRATA update gets available with the latest repositories sync but not yet installable on the clients due to Content-view version and must be consider as WARNING messages to notify as the new Security errata applicable on the clients.

Root Cause

  • Many ERRATA updates are available for the clients but not yet installable due to the content-view version lock down. Hence we need to publish + promote a new version to make the available ERRATA updates added in the content-view latest version. therefore consider the ERRATA status: Security errata applicable as a warning message until you apply the updates on the clients.

Diagnostic Steps

  • In the Content hosts, it shows Zero installable ERRATA updates.

    Satellite GUI >> Hosts >> Content Hosts >> Installable updates

  • In All Hosts, it shows warning messages for the hosts.

    Satellite GUI >> Hosts >> All Hosts >> Select Hosts >> Details Properties >> Errata status

This solution is part of Red Hat’s fast-track publication program, providing a huge library of solutions that Red Hat engineers have created while supporting our customers. To give you the knowledge you need the instant it becomes available, these articles may be presented in a raw and unedited form.

Comments