Incorrect hardware handler detected for the array and path status appears failed in the output of 'multipath -ll' command

Solution Verified - Updated -

Issue

  • Unable to set hardware handler for the array and path status appears 'failed' in the output of multipath -ll command even though the paths are online.
mpathh (36001b4d3861881510000000000000000) dm-14 EP-4643D,Proware1JB3
size=64T features='1 queue_if_no_path' hwhandler='1 alua' wp=rw
`-+- policy='round-robin 0' prio=50 status=enabled
  |- 15:0:4:6 sdz  65:144 failed ready running
  |- 19:0:1:6 sday 67:32  failed ready running
  |- 15:0:2:6 sdm  8:192  failed ready running
  `- 19:0:2:6 sdbg 67:160 failed ready running

Environment

  • Red Hat Enterprise Linux (RHEL) 8
    • Proware EP-4643S storage array

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