Kernel Panic: "BUG: unable to handle kernel NULL pointer dereference at 0000000000000008" with RIP in cyl_load_binary+824.

Solution In Progress - Updated -

Issue

  • Server crashed with kernel panic message "BUG: unable to handle kernel NULL pointer dereference at 0000000000000008"

  • Kernel is found to be panicked at this instruction pointer - cyl_load_binary+824 :

[11572363.942328] BUG: unable to handle kernel NULL pointer dereference at 0000000000000008
[11572363.943257] IP: [<ffffffffc13c7b68>] cyl_load_binary+0x338/0x430 [CyProtectDrv]
[11572363.944024] PGD 80000006a17fd067 PUD 489af2067 PMD 0 
[11572363.944758] Oops: 0002 [#1] SMP 
[11572363.945487] Modules linked in: xfs libcrc32c CyProtectDrv(OE) iptable_filter tcp_diag udp_diag inet_diag af_packet_diag netlink_diag nfsv3 nfs_acl nfs lockd grace fscache vxodm(POE) vxfen(POE) gab(POE) llt(POE) rdma_cm iw_cm ib_cm ib_core unix_diag dmpjbod(POE) dmpap(POE) dmpaa(POE) vxspec(POE) vxio(POE) vxdmp(POE) 8021q garp mrp stp llc bonding vxcafs(POE) vxportal(POE) fdd(POE) vxfs(POE) veki(POE) sunrpc sb_edac intel_powerclamp coretemp intel_rapl iosf_mbi kvm_intel kvm irqbypass iTCO_wdt crc32_pclmul iTCO_vendor_support ghash_clmulni_intel aesni_intel lrw gf128mul glue_helper ablk_helper cryptd pcspkr joydev lpc_ich hpwdt hpilo ioatdma dca ipmi_ssif sg shpchp ipmi_si ipmi_devintf wmi ipmi_msghandler acpi_power_meter pcc_cpufreq binfmt_misc ip_tables ext4 mbcache jbd2 sr_mod cdrom sd_mod uas usb_storage
[11572363.950839]  ata_generic pata_acpi lpfc mgag200 i2c_algo_bit drm_kms_helper syscopyarea sysfillrect sysimgblt fb_sys_fops ttm ata_piix nvmet_fc drm nvmet crc_t10dif libata crct10dif_generic crct10dif_pclmul nvme_fc crc32c_intel tg3 nvme_fabrics serio_raw nvme_core hpsa be2net scsi_transport_fc i2c_core scsi_tgt ptp scsi_transport_sas crct10dif_common pps_core dm_mirror dm_region_hash dm_log dm_mod [last unloaded: amf]
[11572363.954780] CPU: 27 PID: 18667 Comm: NICAgent Kdump: loaded Tainted: P           OE  ------------   3.10.0-862.51.1.el7.x86_64 #1
[11572363.956837] Hardware name: HP ProLiant DL380p Gen8, BIOS P70 12/20/2013
[11572363.957864] task: ffff8efb67115ee0 ti: ffff8eebb0a48000 task.ti: ffff8eebb0a48000
[11572363.958908] RIP: 0010:[<ffffffffc13c7b68>]  [<ffffffffc13c7b68>] cyl_load_binary+0x338/0x430 [CyProtectDrv]
[11572363.959945] RSP: 0018:ffff8eebb0a4be28  EFLAGS: 00010246
[11572363.960939] RAX: 0000000000000000 RBX: ffffffffbc89a580 RCX: ffff8eebb0a4bfd8
[11572363.961934] RDX: ffff8ef99b9fe320 RSI: 0000000000000246 RDI: ffff8ef8d4ee98a0
[11572363.962937] RBP: ffff8eebb0a4be60 R08: 000000000000000a R09: 0000000000000000
[11572363.963924] R10: 0000000000d83065 R11: ffff8eebb0a4bb36 R12: 0000000000000011
[11572363.964900] R13: ffff8efdd1ea2400 R14: ffff8ef8d4ee98a0 R15: 0000000000000000
[11572363.965892] FS:  0000000000000000(0000) GS:ffff8f028f0c0000(0063) knlGS:00000000f60ffb40
[11572363.966859] CS:  0010 DS: 002b ES: 002b CR0: 0000000080050033
[11572363.967818] CR2: 0000000000000008 CR3: 00000007c96f2000 CR4: 00000000000607e0
[11572363.968793] Call Trace:
[11572363.969762]  [<ffffffffc13c7830>] ? proc_unload+0xe0/0xe0 [CyProtectDrv]
[11572363.970738]  [<ffffffffbbe26dcf>] search_binary_handler+0xef/0x310
[11572363.971701]  [<ffffffffbbe2857b>] do_execve_common.isra.24+0x5db/0x6e0
[11572363.972668]  [<ffffffffbbe2894f>] compat_sys_execve+0x2f/0x40
[11572363.973650]  [<ffffffffbc32af16>] ia32_ptregs_common+0x66/0xfc
[11572363.974600]  [<ffffffffbc32a514>] ? ia32_sysenter_target+0xc4/0x147
[11572363.975571]  [<ffffffffbc32a508>] ? ia32_sysenter_target+0xb8/0x147
[11572363.976518]  [<ffffffffbc32a514>] ? ia32_sysenter_target+0xc4/0x147
[11572363.977428]  [<ffffffffbc32a508>] ? ia32_sysenter_target+0xb8/0x147
[11572363.978321] Code: c0 e8 1d af ff ff 48 8b 3d 16 45 01 00 e8 b1 8f ff ff 48 8b 3d 0a 45 01 00 e8 85 8f ff ff 49 8b 06 49 8b 56 08 4c 89 f7 48 89 02 <48> 89 50 08 e8 5f a0 ff ff 48 8b 3d e8 44 01 00 e8 83 8f ff ff 
[11572363.980223] RIP  [<ffffffffc13c7b68>] cyl_load_binary+0x338/0x430 [CyProtectDrv]
[11572363.981152]  RSP <ffff8eebb0a4be28>
[11572363.982061] CR2: 0000000000000008

Environment

Red Hat Enterprise Linux 7

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