Red Hat 3scale API Management is returning the following error when creating a new Product: "System name must be shorter"

Solution Verified - Updated -

Issue

  • We are facing an issue with setting up a new service on 3scale 2.8 On-premises . The same service setup call works in lower environment. The error returned is with respect to the system-name length:


    Public Base URL the accepted format is 'protocol://address(:port)'
    System name must be shorter.

  • In our environment, we utilize Red Hat 3Scale Management. During product creation, we discovered a character limitation for the 'system-name' field, capped at 63 characters. Unfortunately, our naming convention often results in longer system names. We are interested in exploring options to expand this limit.

Environment

  • Red Hat 3scale API Management
    • 2.8 On-premises
    • 2.14 On-premises

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content