Cannot access RH-SSO admin console

Solution Unverified - Updated -

Issue

  • After login to the RH-SSO admin console we see blank screen
  • The following error is logged in server.log file:

    ERROR [org.keycloak.services.error.KeycloakErrorHandler] (default task-8) Uncaught server error: java.lang.NullPointerException
        at org.keycloak.services.resources.admin.AdminConsole.addMasterRealmAccess(AdminConsole.java:242)
        at org.keycloak.services.resources.admin.AdminConsole.whoAmI(AdminConsole.java:215)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
    ...
    

Environment

  • Red Hat Single Sign-On (RH-SSO)
    • 7.3.7

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content