Satellite/Capsule upgrade fails with error: Gem loading error: cannot load such file -- sinatra (RuntimeError) in Red Hat Satellite 6

Solution Verified - Updated -

Issue

  • Upgrading Red Hat Satellite or Capsule fails with the following error:

    [ERROR 2020-11-25T21:46:04 main] Nov 25 21:45:58 capsule.example.com smart-proxy[7748]: /usr/share/gems/gems/bundler_ext-0.4.1/lib/bundler_ext/output.rb:13:in `strict_err': Gem loading error: cannot load such file -- sinatra (RuntimeError)
    

Environment

  • Red Hat Satellite 6.
  • Red Hat Capsule 6.

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