System panic with message "Unable to handle kernel paging request for data at address 0x00000000"

Solution Verified - Updated -

Issue

  • System panic with message "Unable to handle kernel paging request for data at address 0x00000000"
        CPUS: 40
        DATE: Thu Oct  1 09:15:18 2020
      UPTIME: 748 days, 22:10:17
LOAD AVERAGE: 155.55, 154.72, 154.13
       TASKS: 5696
    NODENAME: hostname
     RELEASE: 3.10.0-514.28.1.el7.ppc64le
     VERSION: #1 SMP Fri Jul 7 12:59:03 EDT 2017
     MACHINE: ppc64le  (3425 Mhz)
      MEMORY: 128 GB
       PANIC: "Unable to handle kernel paging request for data at address 0x00000000"
         PID: 0
     COMMAND: "swapper/128"
        TASK: c000001e4f18d3e0  (1 of 154)  [THREAD_INFO: c000001e520ac000]
         CPU: 128
       STATE: TASK_RUNNING (PANIC)

Environment

  • Red Hat Enterprise Linux 7
    • kernel-3.10.0-514.28.1.el7.ppc64le
    • third party modules managing the disks

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