OAuth authentication error: user cannot be claimed by identity because it is already mapped

Solution Verified - Updated -

Issue

  • Login to the platform with a certain valid user fails with:
Error from server (InternalError): Internal error occurred: unexpected response: 500
"Error: user <user> cannot be claimed by identity <identity>:<user> because it is already mapped to <identity2>:<user>"
  • Oauth login fails for a user when the same login account is available from two different identity providers.

Environment

  • Red Hat OpenShift Container Platform 4.X

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