Red Hat Capsule server sync is failing with Failure:ERF50-5345 [Foreman::WrappedException]: Unable to connect.

Issue

• SSL issues are seen in the Web UI under Infrastructure -> Capsules

SSL_connect returned=1 errno=0 state=error: certificate verify failed (self signed certificate in certificate chain)

Failure:ERF50-5345 [Foreman::WrappedException]: Unable to connect ([ProxyAPI::ProxyException]:ERF12-7885[ProxyAPI::ProxyException]:Unable to fetch logs ([RestClient::SSLCertificateNotVerified]:SSL_connect returned=1 errno=0 state=error: certificate verify failed (self signed certificate in certificate chain) for Capsule https://capsulehostname:9090/logs

For more KB articles/solutions related to Red Hat Satellite 6.x Capsule Sync Issues, please refer to the Consolidated Troubleshooting Article for Red Hat Satellite 6.x Capsule Sync Issues