On Red Hat Satellite, satellite-sync fails with 'ERROR: server.dump.channel_packages_short .. Timeout Exception'

Solution Verified - Updated -

Issue

  • I'm getting the following error when attempting a satelite_sync:

    10:29:12
    SYNC ERROR:
    
    Exception reported from satellite
    Time: Thu Jan 13 10:29:12 2011
    Exception type satellite_tools.syncLib.RhnSyncException
    
    Exception Handler Information
    Traceback (most recent call last):
      File "/usr/bin/satellite-sync", line 143, in main
        return satsync.Runner().main()
      File "/usr/share/rhn/satellite_tools/satsync.py", line 226, in main
        ret = method()
      File "/usr/share/rhn/satellite_tools/satsync.py", line 314, in _step_short
        return self.syncer.processShortPackages()
      File "/usr/share/rhn/satellite_tools/satsync.py", line 915, in processShortPackages
        stream_loader.process(package_ids)
      File "/usr/share/rhn/satellite_tools/satsync.py", line 2101, in process
        stream = apply(self.wire_loader, args)
      File "/usr/share/rhn/satellite_tools/xmlWireSource.py", line 229, in getChannelShortPackagesXmlStream
        (self.systemid, channel, last_modified))
      File "/usr/share/rhn/satellite_tools/xmlWireSource.py", line 174, in _openSocketStream
        raise RhnSyncException, lastErrorMsg
    RhnSyncException: ERROR: server.dump.channel_packages_short('<the systemid>', 'rhel-x86_64-ws-4', 1294743966): Timeout Exception
    

Environment

  • Red Hat Satellite 5.4 and above
  • Satellite-sync

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