Troubleshooting 3scale SMTP related issues

Solution Verified - Updated -

Issue

  • Emails are not being sent as expected, often causing Internal error pop up to appear.
  • 3scale users invitations are not working.

Environment

  • Red Hat 3scale API Management Platform (3scale)
    • 2.x (On Premise)
  • SMTP variables configured in the OpenShiftSMTP ConfigMap or Secret

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