kdump is failing to start on VMWare guest due to module errors

Solution Unverified - Updated -

Issue

  • Receiving failed message when starting the kdump service on RHEL VM that is hosted on VMWare ESXi:
# service kdump start
Detected change(s) the following file(s):

  /etc/kdump.conf
Rebuilding /boot/initrd-2.6.32-358.11.1.el6.x86_64kdump.img
No module vmmemctl found for kernel 2.6.32-358.11.1.el6.x86_64, aborting.
Failed to run mkdumprd
Starting kdump:                                            [FAILED]
  • Another system with the same kernel module configuration starts the service fine.
  • Crash kernel image can not be created because of missing vmmemctl module

Environment

  • Red Hat Enterprise Linux 6 (RHEL)
  • VMWare guest

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