Elasticsearch logs intermittently drop out in Kibana - connection is successful

Solution Verified - Updated -

Issue

  • Kibana is showing logs part of the time, but there are gaps that can last for a few hours at a time. These logs never appear. Restarting Elasticsearch and Kibana does not fix the issue, and neither does recreating the Kibana index or deploying a new build.

  • Kibana logs show the error:

    {"type":"log","@timestamp":"2019-05-31T14:23:34Z","tags" ["error","elasticsearch","admin"],"pid":225,"message":"Request error, retrying\nPOST https://logging-es:9200/.kibana/_search => socket hang up"}
    
  • Kibana returns the error Discover: Bad Gateway

Environment

  • RedHat OpenShift Container Platform
    • 3.11
    • 4
  • Red Hat Logging Operator (RHOL)
    • 5
    • 6
  • Elasticsearch
  • Kibana

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content