Customer Portal Failure
Environment
- Red Hat Customer Portal
Issue
- Cannot log into the Customer Portal
@In attribute requires non-null value: loginController.authenticatedUser
Oops!
Something completely unexpected just occurred. This is probably our fault.
Rest assured -- action will be taken!
We've logged the error and will be addressing the problem. We very much apologize for the inconvenience.
Please click back and try again. If you keep getting this page, please contact Support for immediate assistance.
Referring page: https://access.redhat.com/support/contact/
- Issue also happen when generating Satellite certificate using Subscription Management;
https://access.redhat.com/management/distributors/
Satellite tab > select the created Satellite certificate > Download Satellite Certificate
Oops!
Something completely unexpected just occurred. This is probably our fault.
Rest assured -- action will be taken!
We've logged the error and will be addressing the problem. We very much apologize for the inconvenience.
Please click back and try again. If you keep getting this page, please contact Support for immediate assistance.
Referring page: https://access.redhat.com/support/contact/
Resolution
- Clear the cookies in your browser.
- If the issue still persist after clearing the cookies, contact Red Hat Support.
Red Hat Support can raised the issue to the Customer Portal Service Desk.
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