Red Hat Satellite or Capsule installation\upgrade fails on pulp-manage-db step with error "pkg_resources.DistributionNotFound: kombu>=4.0.2,<5.0"

Solution Verified - Updated -

Issue

  • When trying to install a new Red Hat Satellite\Capsule server or upgrade an existing one, The satellite-installer execution fails with the following error:

    pkg_resources.DistributionNotFound: kombu>=4.2.0,<5.0
    su - apache -s /bin/bash -c pulp-manage-db failed! Check the output for error!
    

Environment

  • Red Hat Satellite 6.9 and below
  • Red Hat Satellite Capsule 6.9 and below

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content