Tower fails to connect to Insights service when retrieving host information

Solution Verified - Updated -

Issue

When Ansible Tower contacts Insights to retrieve a hosts identified risks sometimes Tower fails to connect to Insights API servers with the following error:

SSL Tower Error

Environment

  • Ansible Tower 3.2.2
  • Red Hat Enterprise Linux Server 7

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content