subscription manager register fails with error '502' on the server, but shows successful in Satellite and Red Hat Subscription Management (RHSM)

Solution In Progress - Updated -

Issue

  • subscription-manager register fails with error 502 on the server, but shows successful in Satellite and Red Hat Subscription Management (RHSM).
  • Seeing this error in /var/log/rhsm/rhsm.log:
RemoteServerException: Server error attempting a GET to /rhsm/consumers/89adbdee-921d-4b69-9fad-89abc1a0e983/certificates?serials=124345432443242,234234243423424232 returned status 502

Environment

  • Red Hat Satellite 6.x
  • Red Hat Subscription Management
  • Red Hat Enterprise Linux 7.4

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