How to get Organization Administrator access for Customer Portal account

Solution Verified - Updated -

Environment

  • Red Hat Customer Portal
  • Red Hat account

Issue

  • User needs Organization Administrator access within the Customer Portal.
  • Previous Organization Administrator left the company.
  • Cannot manage my systems or subscriptions, need Organization Administrator rights

Resolution

  • To gain access, contact the current Organization Administrator(s) at your company.
  • If you do not know who your Organization Administrators are, or they are not available (e.g., left the company for whatever reason) then please contact Customer Service

This solution is part of Red Hat’s fast-track publication program, providing a huge library of solutions that Red Hat engineers have created while supporting our customers. To give you the knowledge you need the instant it becomes available, these articles may be presented in a raw and unedited form.

Comments