insights-client.services runs into watchdog timeout (limit 10min)!

Solution Verified - Updated -

Issue

  • insights-client.service runs into a timeout

    # systemctl start insights-client.service
    # systemctl status insights-client.service
    
    systemd[1]: insights-client.service watchdog timeout (limit 10min)!
    systemd[1]: insights-client.service: main process exited, code=killed, status=6/ABRT
    systemd[1]: Unit insights-client.service entered failed state
    systemd[1]: insights-client.service failed.
    
  • The following message can be seen in /var/log/messages or the journal:

    insights-client.service watchdog timeout (limit 10min)!
    
  • /var/tmp gets filled over time with partial sos reports in /var/tmp/XXXXXX/insights-* directories

Environment

  • Red Hat Enterprise Linux (RHEL) 7
  • Red Hat Insights Client 3.x

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